Shipping & Return Policy
- 2-3 Priority Shipping: Usually 1-3 business days after an order is placed.
- Orders that qualify for free ground shipping will be shipped via USPS.
- If you have ordered multiple items and one of them is on pre-order, please note that your entire order will ship once the pre-ordered item is in stock which could be 2-3 weeks.
- If you need express shipping, please email us at: the email@example.com or message us via Facebook. Free shipping on all domestic orders over $50.00.
- Please double-check that your shipping information is correct at checkout. At this time, we are limited in our ability to make changes to an order once it has been placed, however, if we are able to make updates on your behalf, please note that these changes will not be reflected in your shipping confirmation email.
- Once shipped, an order’s tracking information is of our control, and as much as we’d like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages at this time.
You should receive a shipping notification with tracking information once your order leaves our fulfillment center.
At this time, we are not offering International shipping.
REFUNDS + EXCHANGES
At The Flintstone Candle Co. Llc, all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to us within 7 days of delivery.
You may also exchange your product for another candle of the same size and price within 14 days of purchase. The buyer is responsible for shipping cost on all return items.
In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, minus shipping and handling within 14 days of delivery. Please contact us at info at: firstname.lastname@example.org for further details.